Very often customers have undetected leaks with no evidence of water on the surface. Sometimes underground pipes in walls, underground or other concealed places may become damaged and the water simply flows beneath the surface unnoticed.
In instances where you have received an unusually high water bill due to a water leak, you may be able to apply to the corporation for a partial rebate of the charges depending on the leak’s location. Water leaks can occur either within the boundary of a private property or external to the property. A concealed leak on private property is the property owner’s responsibility. We suggest that you read your water meter and check for concealed leaks on a regular basis. Once detected, a licensed plumber should be contacted to repair the leak. If you notice a leak around your water meter or on public property, The Corporation is responsible for fixing it. Please contact us as soon as possible to report it.
For more information, read about WSC’s water saving tips or call Customer Service at 302-5599. Family Island residents can contact us toll free at 1-242-300-0150.
Emergencies or Complaints Line
After 6:00 p.m. – 325-0505
