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WATER AND SEWERAGE CORPORATION Committed to Growth, Committed to Quality

WSC Executive Team

Office of the General Manager

Under the leadership of General Manager Robert Deal, the Office of the General Manager oversees several key departments that drive the Corporation’s strategic direction and ensure operational excellence. These include Information Technology, Legal Services, Project Management, Public Affairs and Marketing, Safety, and Strategic Coordination. Each department supports the Corporation’s mandate to provide reliable water and sewerage services across The Bahamas by enhancing internal systems, ensuring compliance, improving communication, and supporting long-term infrastructure development.

Business Operations Division

The Business Operations Division falls under the portfolio of Chief Financial Officer Michelle Minnis. This division includes Accounts and Reports, Billing and Field Services, Customer Service, Payment and Collections, Revenue Enhancement, and Supply Management. It is responsible for financial oversight, customer account management, and procurement, ensuring that the Corporation remains financially sustainable while delivering efficient, customer-focused services.

New Providence Operations Division and Engineering and Planning

Led by Deputy General Manager Cyprian Gibson, the New Providence Operations Division is tasked with the delivery of safe, reliable water and effective sewerage waste disposal services. The division focuses on the operation and maintenance of infrastructure, reducing water losses, responding promptly to customer issues, and applying modern quality control and assurance practices to improve overall service delivery.

Family Island Operation Division

The Family Island Operations Division is headed by Assistant General Manager Ayla Isaacs. This division manages the delivery and maintenance of water services throughout the Family Islands and takes an active role in monitoring environmental and hydrological issues. It also supports public education efforts to promote conservation and awareness of water as a limited and precious resource.

Internal Control and Compliance Division

Assistant General Manager Dian Saunders-Adderley leads the Internal Control and Compliance Division. The division is responsible for evaluating the effectiveness of internal controls, identifying and mitigating risks such as fraud or financial irregularities, and ensuring that audits are conducted efficiently using modern industry tools and IT solutions. It plays a vital role in upholding accountability and transparency across the Corporation’s operations.

Human Resources Division

The Human Resources Division, led by Assistant General Manager Kendyce Moss-Moultrie, supports the Corporation by recruiting and retaining qualified personnel, coordinating training and development initiatives, and maintaining strong industrial relations. The division also oversees employee wellness and internal communications, ensuring staff are informed, engaged, and equipped to help the Corporation meet its goals.