The Information Technology (IT), Geographical Information Systems (GIS) Services and Legal Services Departments are under the leadership of General Manager Robert Deal. Each plays an important role in fulfilling the Corporation’s strategic objectives.
The Business Operations Division under the portfolio of Chief Financial Officer, Patrice Munroe incorporates Purchasing, Accounts, Stores, and the Commercial Operations Departments that are responsible for Customer Relations, Public Relations and Marketing, Call Center, Payment and Collections, Customer Billing, Meter Reading and other Field Services and Delinquent Accounts.
Under the leadership of Deputy General Manager Cyprian Gibson, this division is charged with providing safe and effective water services, and sewerage waste disposal, through efficient operation and maintenance of the Corporation’s assets, reduction of water losses, quick response to customer complaints, and effective use of technology and industry best quality control/assurance practices.
The Family Islands Operations Division is headed by Assistant General Manager Mr. Gregory Stubbs and is responsible for supplying, monitoring, improving and coordinating Family Islands water and commercial services; and to actively monitor and engage in hydrological and other environmental issues that serve to sensitize customers and the country to water as a limited and precious resource.
The Internal Control, Compliance, Risk and Legal Affairs Division is headed by Assistant General Manager Dian Saunders-Adderley. The overall objectives of the Division are to review the effectiveness of the internal controls at preventing, detecting and correcting irregularities, omissions and fraud during the handling of financial transactions; to review the effectiveness, efficiency and economy of internal controls in the core functions by using modern industry tools and IT solutions; and to ensure that the Division conducts the right audit at the right time with competent well supervised auditors.
The overall objective of the Human Resources Division is to recruit suitably qualified personnel to ensure that the Corporation is adequately staffed in order to meet its goals and objectives; to facilitate training necessary to support a well trained and skilled workforce; to provide continuous monitoring of processes with respect to human resources; to provide counselling and welfare services; to maintain good industrial relations; and to manage corporate communications to ensure that information is disseminated in a timely manner.